Navigating today’s intricate freight shipping landscape necessitates a precise understanding of what to expect, especially with recent significant shifts such as the discontinuation of De-minimis (Section 321) clearance. By keenly discerning what constitutes a positive experience, distinguishing between standard provisions, optional services, and truly ‘extra’ charges, shippers can make far more informed decisions and avoid unexpected costs. This crucial insight is key to effectively managing expectations across vital areas including service delivery, pricing structures, and estimated times of arrival.

What Customers Should Expect From Today’s Freight Shipping Experience